Welcome to PrimeCore Hosting LLC! This User Agreement (“Agreement”) governs your access to and use of our website, services, and products, including hosting, domain registration, and related solutions provided by PrimeCore Hosting LLC (“we,” “us,” or “our”).

By accessing or using our services, you agree to comply with the terms of this Agreement. If you do not agree with these terms, you must refrain from using our services.

1. Definitions

• “PrimeCore Hosting” refers to the services, products, and website (https://primecorehosting.com/) provided by PrimeCore Hosting LLC.
• “User” or “You” refers to any individual or entity accessing or using our services.
• “Account” refers to the account you create to access and use our services.
• “Content” includes all information, files, and data uploaded or transmitted by the User using our services.

2. Acceptance of Terms

By using our services, you acknowledge that you:

• Are at least 18 years old or the age of majority in your jurisdiction.
• Have the legal authority to enter into this Agreement.
• Agree to comply with all applicable laws, regulations, and this Agreement.

If you are using our services on behalf of an organization, you represent that you are authorized to bind the organization to this Agreement.

3. Account Registration and Responsibilities

3.1 Account Creation

To use our services, you may be required to create an account. You agree to:

• Provide accurate, complete, and up-to-date information during registration.
• Keep your login credentials secure and confidential.

3.2 Account Security

You are responsible for all activities conducted under your account. Notify us immediately of any unauthorized access or use.

We are not liable for any loss or damage arising from your failure to protect your account credentials.

4. Use of Services

By using our services, you agree to the following:

4.1 Permitted Use

• Use our services only for lawful purposes.
• Ensure your activities do not disrupt or negatively impact our network, servers, or other users.

4.2 Prohibited Use

You must not:

• Host or share content that is illegal, defamatory, obscene, or harmful.
• Engage in hacking, phishing, or spamming activities.
• Distribute malware, viruses, or other harmful software.
• Violate the intellectual property rights of others.
• Use excessive server resources or overload our systems.

Violation of these terms may result in account suspension or termination without prior notice.

5. Payment and Billing

5.1 Fees

You agree to pay all applicable fees for the services you select. Prices are displayed on our website and may be subject to periodic updates.

5.2 Billing Cycle

Payments are billed on a recurring basis (monthly or annually, as specified during signup).

5.3 Refund Policy

Refunds are subject to our Refund Policy, available on our website. Certain products and services may not be eligible for refunds.

5.4 Late Payments

Failure to pay on time may result in:

• Account suspension or termination.
• Additional late payment fees.

6. Service Availability

We strive to provide continuous and reliable service. However, we do not guarantee 100% uptime or uninterrupted access. Service interruptions may occur due to:

• Scheduled maintenance.
• Technical issues.
• Events beyond our control, such as natural disasters or cyberattacks.

We are not responsible for damages arising from temporary service disruptions.

7. Intellectual Property

7.1 Ownership

All materials on our website, including text, images, software, and logos, are the exclusive property of PrimeCore Hosting LLC or its licensors.

7.2 Limited License

You are granted a non-exclusive, revocable license to access and use our services for personal or business purposes.

7.3 Restrictions

You may not:

• Copy, modify, or redistribute our content without authorization.
• Remove or alter copyright notices.

8. User Content

You retain ownership of any content you upload or transmit using our services. By using our services, you grant us a limited, non-exclusive license to use, store, and distribute your content for the purpose of providing our services.

You are solely responsible for ensuring that your content does not violate any laws or third-party rights.

9. Privacy Policy

Your use of our services is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you agree to the practices outlined in our Privacy Policy.

10. Termination of Services

10.1 By PrimeCore Hosting

We reserve the right to suspend or terminate your account if:

• You violate this Agreement.
• Your account remains inactive for an extended period.
• Required payments are not made on time.

10.2 By the User

You may cancel your account or subscription at any time by contacting us at contact@primecorehosting.com.

10.3 Effects of Termination

Upon termination:

• Your access to our services will be revoked.
• Any outstanding payments will remain due.
• Your data may be deleted, subject to our data retention policies.

11. Disclaimer of Warranties

Our services are provided “as is” and “as available,” without any warranties of any kind, whether express or implied. We do not guarantee:

• That our services will meet your requirements.
• Uninterrupted, error-free service.
• The accuracy or reliability of any information provided.

12. Limitation of Liability

To the fullest extent permitted by law, PrimeCore Hosting LLC is not liable for:

• Indirect, incidental, or consequential damages.
• Loss of data, profits, or business.
• Damages exceeding the total fees paid by you in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify and hold PrimeCore Hosting LLC harmless from any claims, damages, or expenses resulting from:

• Your use of our services.
• Your violation of this Agreement.
• Your infringement of third-party rights.

14. Governing Law

This Agreement is governed by the laws of the State of Michigan. Any disputes will be resolved in accordance with these laws.

15. Dispute Resolution

15.1 Informal Resolution

In the event of a dispute, you agree to attempt to resolve the issue informally by contacting us at contact@primecorehosting.com.

15.2 Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration in Michigan.

15.3 Exceptions

You may seek injunctive relief for intellectual property violations in a court of competent jurisdiction.

16. Modifications to the Agreement

We reserve the right to update or modify this Agreement at any time. Changes will be posted on our website with a revised effective date. Your continued use of our services constitutes acceptance of the updated Agreement.

17. Contact Information

For questions or concerns about this Agreement, please contact us:

PrimeCore Hosting LLC

• Address: 336 W. First Street Suite 113, Flint, MI 48502
• Email: contact@primecorehosting.com
• Website: https://primecorehosting.com/

Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to this User Agreement.